Dreams Aventuras Riviera Maya, Puerto Aventuras ~ Reviews, Room Choices & Prices 2025

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About the Resort

Carretera Federal 307 Km. 269, Puerto Aventuras, Mexico, 77750

Dreams Aventuras Riviera Maya is situated in the picturesque town of Puerto Aventuras, Mexico, prized for its idyllic setting along the Caribbean Sea. The resort features a luxurious, all-inclusive package that caters to families, couples, and groups alike. With direct beach access and stunning views of the nearby marina, the resort combines relaxation and recreation seamlessly. It is recognized with awards such as TripAdvisor’s Travelers’ Choice for its high guest satisfaction and commitment to exceptional service.

Location

The resort is conveniently located just 2 minutes from the Puerto Aventuras Marina and 7 minutes from the Puerto Aventuras Golf Club. It sits near famous attractions such as the Tulum ruins and Xcaret Eco Theme Park, making it easy for guests to explore the rich cultural and natural beauty of the Riviera Maya. Guests can easily access local transportation options to discover the area further.

Rooms

All 305 rooms boast air conditioning, private balconies or terraces with breathtaking ocean, garden, or marina views, offering a sanctuary of comfort. Guests can enjoy amenities including 24-hour room service and daily refreshed mini-bars. For those desiring a richer experience, upgraded suites in the Preferred Club offer exclusive access and additional luxuries.

Eat & Drink

The resort offers a variety of dining experiences across multiple restaurants, including Italian, Mexican, and grilled seafood. Guests can enjoy 24-hour dining options, and no reservations are required. Signature venues feature gourmet dishes prepared by acclaimed chefs in unique atmospheres, promising an unforgettable culinary journey.

Leisure & Business

Dreams Aventuras Riviera Maya offers a plethora of leisure activities, including water sports such as snorkeling and scuba diving. The on-site spa provides an array of treatments designed for relaxation, such as massages and body wraps. Guests can also partake in daily entertainment programs, live music, and a vibrant kids’ club to enhance their stay.

“Nestled in a charming gated community, this hotel offers easy access to a beautiful marina and delightful local shops, making it perfect for a relaxing getaway.”view full review

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“A wonderful resort with amazing, attentive staff!” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Dreams Aventuras Riviera Maya provides visitors with a free full breakfast.

There are no extra beds provided in a room.

Pets are allowed on request.

Year renovated:2008

Number of floors:7

Number of rooms:335

Former name

Sunscape Puerto Adventuras

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Ocean View King

Max:

2 persons

39 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

Preferred Club Ocean Front View King

Max:

2 persons

39 m²

Bed options:

2 Single beds

Sea view

Shower

Coffee machine

room details

Check Prices

Deal of the

Max:

2 persons

39 m²

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Puerto Aventuras 1.3 km

Airports

Aeropuerto de Playa del Carmen (PCM) 22.2 km

Cancun (CUN) 77.9 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Relaxing Spa Escape

“The spa offered a serene atmosphere with a variety of treatments that left me feeling rejuvenated.” view full review

Seaside Grill Delight

“I had a fantastic meal at the Seaside Grill, with fresh ingredients and flavorful dishes that exceeded my expectations.” view full review

Fun Activities!

“The resort provided a great range of kid-friendly activities that kept my family entertained throughout our stay.” view full review

Stunning Room Views

“My room had breathtaking ocean views that truly enhanced the experience; it was a joy to wake up to such beauty.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Golf course
Archery
Yoga class
Aerobics

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Children's buffet
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Federal 307 Km. 269, Puerto Aventuras, Mexico, 77750

Map view

Carretera Federal 307 Km. 269, Puerto Aventuras, Mexico, 77750

City landmarks

Bahia Principe Residential Complex

TAO Wellness Center

1.1 km

Marina

Marina Puerto Aventuras Office

1.0 km

Ruin

Adoratorio

1.6 km

Zoo

Dolphin Discovery Riviera Maya

1.0 km

Museum

Underwater Museum C.e.d.a.m

630 m

Carr. Tulum - Cancun km 269.5 Puerto Aventuras

Puerto Aventuras Beach Marina and Golf Resort

730 m

Carretera Cancun-Tulum Km 307 Av. Tajma Ha 3 Km Interior Frente Xibalba-Kiuik y Bel Air Riviera Maya

Eco-Park Santuario De Los Guerreros

1.0 km

Federal Highway Cancun _ Chetumal Km 272

Dolphinaris Riviera Maya Park

2.2 km

Puerto Aventuras

Cenote Media Luna

1.5 km

Beach

Caleta Chac-hal-al

6.8 km

Lake

Cenote Azul

3.5 km

Federal Highway Chetumal _ Puerto Juarez Km. 266.3 At Barcelo Maya Beach

Dolphinaris Barcelo

2.7 km

Carretera Federal Cancún – Chetumal Km 272 antes del Hard Rock Hotel Riviera Maya

Blu Riviera Maya

2.2 km

Quintana Roo

Cenote Chac-Mool

3.0 km

Quintana Roo

Cenote, Garden of Eden

3.2 km

Nature reserve

Kantun Chi

3.4 km

Hwy 307 Km 269

Cenote Cristalino

3.1 km

Cenote snorkeling

4.0 km

Blue Cenote

3.5 km

Carretera Tulum-Playa del Carmen

Jardin Del Eden Cenote

4.0 km

Carretera Federal 307

Chikin Ha

4.0 km

Beach

Paamul beach

3.9 km

Quintana Roo

Cenote Eden

4.0 km

Cenote Ponderosa

4.0 km

Night club

Rauxa Show

4.7 km

Beach

Xpu-Ha Beach

5.0 km

Quintana Roo

Cenote Abierto

4.8 km

Nearby

Intersection of Punta Celis & Bahia Xcacel Streets

CEDAM Museum

40 m

Restaurants

La Caleta

200 m

Mza 5 Privada xel-ha Lote 22 Frente a la rampa de la marina

Ristorante Massimo

600 m

Plaza Marina Edificio E Local 4 A

The Divot

600 m

Mza 102 Bahia Xcacel Lote 5

Cafe Ole

720 m

Centro Comercial Marina Marina

Dolce Vita

650 m

Puerto Aventuras Marina

081 Neapolitan food

630 m

Calle Bahia Xcacel

Girafe

690 m

Calle Punta Celis Mz 24 Lote 1 Plano 1

Reviews and Ratings

Feedback from previous guests about their experience. <br />

60%

liked the resort and would come back

Great for families

Friendly and helpful staff

Limited beach area

Evening entertainment could improve

6.0/10

Guest rating

Rooms

5.1

Location

7.1

Service

7.1

Dining

5.6

Keith

United States, January 2025

7.4/10

Our wedding at Dreams Puerto Aventuras was simply magical! Claudia and Zaira, along with their team, made our special day truly unforgettable. They were incredibly organized and flexible, making sure everything was perfect. On the flip side, the resort itself had some minor issues, like musty rooms for some guests and a need for better service at times. Overall, it was a dream come true for our wedding!

Rooms

6.0

The rooms were spacious but had some maintenance issues, such as moldy smells and cleanliness concerns.

Service

7.0

The service was hit or miss; while some staff were outstanding, others seemed overwhelmed, especially at the beach.

Location

9.0

The resort is located in a picturesque area near the beach, which was perfect for relaxing and enjoying the ocean views.

Dining

8.0

Dining was enjoyable with a variety of tasty options, although the quantity of food served could be improved.

Facilities

7.0

Facilities were generally nice but needed some touch-ups, including the pool cleanliness at times.

Russell

United States, January 2025

7.8/10

We had a memorable stay at Dreams Puerto Aventuras, especially enjoying how family-oriented the resort is. The staff was great, particularly Jessica at the family pool, who truly made our kids' experience special. While the beach had some seaweed issues and could be improved, the overall resort vibe was fun. The dining was good with several tasty options, though some places could use a refresh. Overall, it's a great value for a family vacation.

Rooms

7.0

The rooms were generally clean, but they appeared a bit dated and could use some scrubbing.

Service

9.0

The service was excellent, with staff willing to assist and always accommodating.

Location

8.0

The location was nice, close to the dolphin experience, although the beach was affected by seasonal seaweed.

Dining

7.0

The food was generally good with delicious options like the grilled seafood and pizza, but there were some meals that were less impressive.

Facilities

7.0

Facilities were enjoyable, especially the family pool. However, the adult pool felt a bit quiet and lacked lively entertainment.

Ava

United Kingdom, December 2024

5.4/10

My stay at the hotel was a mix of highs and lows. The location was decent and the staff were friendly, which was a plus. However, the overall quality of the rooms was affected by a strong mildew smell, making it uncomfortable at times. Dining options were limited and often disappointing, but the pool area offered some enjoyment. Overall, it felt overpriced for what we got.

Rooms

5.0

The rooms had a strong mildew smell, which was really off-putting. They were cleaned and restocked daily, but the odor made it hard to feel comfortable.

Service

6.0

The staff were friendly and tried to accommodate requests, but there were times when communication seemed lacking. For instance, they left half-filled glasses in the bathroom, which was disappointing.

Location

7.0

The hotel is situated in a decent area of Puerto Aventuras, which is great for taking walks and exploring, but it feels a bit isolated from more populated spots.

Dining

5.0

The dining experience fell short, with limited options and many dishes lacking flavor. It would have been nice to see more variety in the menu.

Facilities

5.0

The pool area was enjoyable but needed better upkeep. Overall, the facilities didn't quite meet expectations, especially for an all-inclusive resort.

Alex

United Kingdom, December 2024

7.8/10

We had a great family vacation at this resort! It's smaller and very convenient for families with young kids, making it easy to get around. The rooms were decent but could use some upgrading. The food quality was pretty good overall, but the beach area left a bit to be desired, and the evening entertainment was limited. The pools were nice, but a bit chilly initially. Overall, it's a great spot for families, especially those with small children.

Rooms

7.0

The rooms were clean and comfortable but showed signs of needing some upgrades, with a slight mildew smell.

Service

8.0

Service was generally good, with staff being friendly and responsive, but some inconsistencies in restaurant service were noted.

Location

9.0

The resort is situated in a safe, gated community, with plenty of local shops and restaurants within walking distance.

Dining

8.0

Dining was good with a variety of options, though it could sometimes be slow, and not all specialty restaurants were open each night.

Facilities

7.0

The pools were enjoyable and well-maintained, but a bit of heating issues at the beginning of our stay.

Great for families

Limited beach area

Glen

United Kingdom, December 2024

5.0/10

I had high hopes for this resort, especially since I enjoyed it years ago, but my experience was disappointing. While we did finally settle into a usable room, we faced multiple issues before that, including musty smells and a lack of responsiveness from the front desk. The location was decent, but it didn't make up for the room quality or the overall state of the resort. On the bright side, I did meet some nice staff, which was a plus.

Rooms

5.0

The rooms were consistently musty and needed renovation. After changing rooms five times, we finally got one that was somewhat useable, but it still had issues like leaking taps.

Service

5.0

While the front desk staff was unhelpful, I did encounter some pleasant staff around the resort who made the stay a bit better.

Location

6.0

The location was decent, offering some access to interesting walks, but the beach was not as nice as it used to be.

Dining

5.0

The food options were pretty standard for a resort and lacked variety; it felt like cafeteria food most of the time.

Facilities

5.0

Overall, the facilities felt dated and not up to par with the expectations of a 4-star resort.

Andrew

United Kingdom, December 2024

5.0/10

My stay at the resort was not ideal. While the location had its charm and some staff members provided attentive service, the dirty rooms and disappointing dining options took a toll on the experience. The small size of the property did lend itself to some personal touches, but overall, I felt let down by the cleanliness and food quality.

Rooms

5.0

The room was outdated and not very clean, with a damp smell and insufficient lighting. It was more of a disappointment considering we booked a honeymoon suite.

Service

6.0

Some staff members were indeed attentive and friendly, but the overall responsiveness seemed lacking when we encountered issues.

Location

7.0

The hotel is in a quaint area of Puerto Aventuras, within walking distance to local shops and restaurants, but the beach area was affected by seaweed and didn’t live up to expectations.

Dining

5.0

Dining was quite disappointing, lacking in variety and quality. The food was often cold and not particularly appetizing.

Facilities

5.0

Facilities seemed dated and not very well-maintained. The pools were a letdown, appearing dirty and poorly sanitized.

Steve

United States, November 2024

5.6/10

This hotel had some positive aspects, like great service and family-friendly activities, but my experience was marred by poor dining options and cleanliness issues. The activities for adults could be more engaging, and the beach area not meeting expectations was disappointing. Overall, while it may suit families well, it left me feeling underwhelmed.

Rooms

6.0

I was initially excited about my ocean view room, but it didn’t offer much of a view due to obstructive trees and buildings. The sliding door to the patio had a poor seal, causing constant wetness on the floor from AC condensation. I wouldn’t recommend spending more for a higher room rank.

Service

7.0

The staff was friendly and accommodating. They addressed our needs quickly, making an effort to create a welcoming atmosphere. I appreciated the attention they gave to service, but there were occasional lapses, especially in communication.

Location

6.0

The location offered some nice spots to explore, but it's quite hot and humid, making it less enjoyable to hang outside for long periods. Access to the beach was complicated by the smell of rotting seaweed, which was a real letdown.

Dining

5.0

Dining was disappointing. There were limited options, and much of the food tasted bland and poorly prepared. I struggled to find decent meals throughout my stay, which was unfortunate.

Facilities

5.0

Facilities were a mixed bag; while the pool area was nice, it could have been cleaner. There was a noticeable lack of maintenance in certain areas, and the overall ambiance felt outdated.

Christina

United Kingdom, October 2024

5.0/10

This resort left me really disappointed after a previous great experience eight years ago. I had to change rooms multiple times, dealing with musty smells and broken amenities. Even though the staff outside of the front desk were friendly, the overall conditions and services didn’t live up to expectations. I would rate it far below a four-star resort, more like two stars at best.

Rooms

5.0

The rooms were a big letdown; I encountered musty odors, broken faucets, and issues with the fridge. After five room changes, I finally found one that was usable, but it still had some sticking issues.

Service

5.0

The service, aside from one rude staff member at the front desk, was generally good. However, I felt that there was a lack of empathy when handling guests' concerns about room conditions.

Location

5.0

The location was okay, but the beach was rocky and had a lot of seaweed. It’s not ideal for walking, which was disappointing compared to what I remembered.

Dining

5.0

Dining options were limited, and the meals I had were not impressive. I didn't see much variety that would make for a memorable culinary experience.

Facilities

5.0

Facilities seemed outdated and poorly maintained. The beach and pool areas were not well-kept, which made for a less enjoyable experience.

Paul

United States, September 2024

7.6/10

I had a fantastic experience at this resort! It's stunning and offers a variety of activities, making it fun for both families and individuals. The wildlife presence was delightful, and the staff went above and beyond to make us feel welcome. However, some areas need improvements, including the beverages and hidden costs for certain extras. Overall, it's a great place to explore and enjoy your vacation.

Rooms

7.0

The rooms were clean and comfortable with great amenities. However, the toilet situation led us to switch rooms after a couple of days, which was a bit frustrating.

Service

10.0

The staff were incredibly friendly and attentive, always ensuring we were having a great time.

Location

8.0

The resort is in a beautiful spot with great access to various activities, though the beach was not swimmable during our stay due to seaweed.

Dining

7.0

The dining options were decent, though some items didn't quite meet expectations. Room service was a highlight with tasty selections.

Facilities

6.0

Facilities like the pools and bars were abundant, but some areas seemed to need better maintenance, especially regarding cleanliness.

Beautiful wildlife

Hidden costs

United States, August 2024

6.6/10

Our stay at Dreams Puerto Aventuras had its ups and downs. The resort is fairly small and family-friendly, with an enthusiastic entertainment staff and a dolphin encounter right on site. However, the beach was a huge letdown, being full of seaweed and unswimmable, and the food quality was disappointing, which took away from the experience.

Rooms

6.0

The rooms are clean and spacious, but we did encounter issues with moisture and mildew, which dampened the comfort.

Service

9.0

The service was absolutely outstanding; everyone was friendly and attentive, especially the entertainment team who truly went above and beyond to ensure we were having fun.

Location

7.0

The resort is in a nice location, with ocean views and proximity to some local attractions. However, the beach conditions were disappointing due to excessive seaweed.

Dining

5.0

The dining experience left a lot to be desired. The food was repetitive and lacked quality, which was unexpected given the all-inclusive nature.

Facilities

7.0

The facilities, particularly the pools, were well-maintained, but there were issues with cleanliness in specific areas that could be improved.